Frequently Asked Questions

We often receive a number of questions regarding our services. Below are some example questions and answers that will hopefully help with making your next event a success!

Q: What cities and surrounding areas do you cater to?
A: Santa Barbara, Ventura, Santa Paula, Santa Ynez, Los Olivos, Camarillo, Thousand Oaks, Tarzana, Northridge, Lompoc, Santa Maria, Goleta, Solvang, Los Angeles -San Fernando Valley, San Gabriel Valley, Encino,Santa Clarita, Valencia, Canyon Country, Acton, Agua Dulce, Lancaster, Palmdale, Woodland Hills, Chatsworth, Van Nuys, Saugus, Burbank, Simi Valley, Antelope Valley, Simi Valley, Anaheim, Pasadena, Saugus, Woodland Hills, Chatsworth, Agoura Hills, Hidden Hills, Hollywood, Westwood, West L.A., Pacific Palisades, and Santa Monica.

Q: Why do some events cost more?
A: The size of your party, the menu selected, the location of your party, and any special requests will determine the price. Unlike our competitors, we do offer on-site BBQ service for smaller events with a custom menu.

Q: How soon will you get here?
A: We arrive at most jobs 2 - 6 hours prior to your selected serving time. This allows us ample time to set up our equipment, and cook your meal fresh. For out of town adventures, we always leave early enough to avoid traffic and other problems. We are well known for a prompt response and on-time service. Please allow us a 10-15 minute serving window for larger parties.

Q: How long will you be here?
A: For most parties we will stay on site until all your guests have been served. We normally feed groups of 200 in under an hour. Our goal is to provide excellent service for your event! If you need servers or cleanup crew to stay for an extended visit, we can arrange for that too!

Q: How many crew members will you have at our event?
A: For most parties of up to 200 guests, we bring a crew of 3-10 experienced BBQ crew members depending on the event. For larger events, we always bring enough extra help to ensure your event goes smoothly. Servers are included in the price we quote you for your event.

Q: How much space do you need for your trailer?
A: We cook off of a custom 15' trailer. We also have a truck that needs to be located as well. We do need enough space to safely park at your event. It is also important that we have ample room to leave after your guests are fed and happy! If you have any questions, please ask us when you book your event. Please don't ask us to back into areas that are hard to access, or areas such as lawns where our equipment will do damage. We always treat your property like it was our own!

Q: How far in advance can I book my special day?
A: Please feel free to book as early as possible. We often participate at weddings that have been booked a year or more in advance! We require a non-refundable $300.00 deposit, and a signed contract to hold your given date. We also require the balance 10 days before your selected date. Holidays and certain times of the year are very popular.

Q: Why does that meat look undercooked?
A: What you are seeing is the smoke ring. Most smoked foods will have a pink to light red tint. This shows that the food was cooked "low and slow."

Q: How about Insurance?
A: We carry a $1,000,000 liability policy.

Q: Speaking of location, where can we have our party?
A: Just about anywhere our mobile BBQ can travel to. We can do events on the beach, at hospitals, at many local parks, and corporate locations.

Q: Can I change my menu or guest count?
A: If you would like to change your menu or the guest count, we will try our best to accommodate your needs. We will try to make menu changes with a one-week notice, and adjust your guest count with a three-day notice.

Q: Speaking of guest count, what happens if my event draws fewer guests than planned for?
A: We are happy to provide great foods for smaller events. The price for our most popular menu selection is good for parties of 75 or more. Smaller parties cost more per person because the labor, fuel and other expenses do not change.

Q: Some other caterers flaunt competition award winning food, why don't you?
A: We have won several awards in competition cooking, but rather than flaunt them here, we prefer to tell the competition judges, that they are getting our standard catering fare.